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New Horizons takes the privacy of your personal information seriously
1. What personally identifiable information of yours is collected by New Horizons.
Notification of Changes
New Horizons and other pages on the New Horizons Web site include links to third party Web sites. These sites are governed by their own privacy statements, and New Horizons is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party Web sites should review the privacy statement of these sites before providing them with personally identifiable information.
A Special Note About Children. Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.
To purchase a New Horizons service, you must provide your name, address, phone number, and e-mail address. In order to make payments through New Horizons, you must pay with a check or provide credit card or debit card information.
To apply for financing with one of New Horizons's strategic partners, you must provide your name, address, phone number, e-mail address and loan requirements. New Horizons will pass on this information to the appropriate lending partner who will then contact you.
Web Site Traffic Information
Because of the way that World Wide Web communication standards work, when you arrive at or leave the New Horizons Web site, we automatically receive the Web address of the site that you came from or are going to. We also collect information on which pages of our Web site you visit while you are on the New Horizons site, the type of browser you use and the times you access our Web site. We use this information only to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with New Horizons. We do not track the Web sites that you visit before or after you leave the New Horizons site.
Our Use of "Cookies"
New Horizons does not employ “Cookies”. "Cookies" are small files of data that reside on your computer and allow companies to recognize you if your return to their site.
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from New Horizons to you. We retain these records in order to measure and improve our customer service, and to facilitate problem solving. We may, over time, delete these records.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as establishing satisfaction with our product and service.
We collect, store and process your personal information on servers located in the United States. We use the information we collect about you in order 1) to provide our services and process your transactions, 2) to provide customer service, 3) to determine your eligibility to receive offers for special features or products, and 4) to improve our products and services.
We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.
Disclosure to Other New Horizons Customers
It is the policy of New Horizons to not disclose information for any customer to another customer.
Disclosure to Third Parties Other Than New Horizons Customers
New Horizons will not sell or rent any of your personally identifiable information to third parties. New Horizons will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
Our Contacts with New Horizons Customers
We communicate with users on a regular basis via e-mail to provide requested services, and we also communicate by phone to resolve customer inquiries.
Internet Address Information
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.
New Horizons is committed to handling your customer information with high standards of information security. Your credit card and bank account information are only used for the immediate payment for the New Horizons service purchased. Immediately thereafter all credit card and debit card information is destroyed consistent with accepted security best practices. settings, and also contact us right away as described in Section F below.
If you have any questions about this privacy statement, New Horizons's information practices, or your dealings with New Horizons, you can contact us using this form, call 800-846-2204 Monday through Friday between the hours of 8am and 5pm MST, or write us at New Horizons, P.O. Box 2244, Red Lodge, MT 59068-2244.